Shipping Policy

Normally, we will send the item as soon as your payment is completed.

Due to the differences in customs clearance time in various countries, we cannot guarantee the delivery time for all international shipments, which may affect the speed of your product inspection.

We provide global shipping services, so the shipping time depends on your country of residence. Not all items are shipped from the same location, such as the United States, Europe, China, Australia, etc. The average shipping time may take 7-14 business days. This depends largely on the customs and import processes in your country.

Shipping method: ePacket, EMS, USPS

Delivery time:

EMS usually takes 20 business days (excluding holidays and weekends)

ePacket usually takes 7-15 business days (excluding holidays and weekends)

USPS usually takes 1-5 business days (excluding holidays and weekends)

Note: Sometimes it may be delayed due to many unstable factors, such as

customs, flights, weather and other uncontrollable factors. Please wait patiently

You will receive the package.

Shipping FAQ

Is the shipping fee included in the price?

Yes, all orders come with free shipping.

How do I change my shipping address?

If you realize you need to change your shipping address, please contact us immediately, as we cannot change the address once it has shipped. Contact Information

Contact Customer Service immediately (email Support@GraceKerr.shop)!

How do I cancel my order?

If you realize you need to cancel, please contact us immediately, as we cannot cancel for you once it has shipped. Please contact Customer Service.